Frequently Asked Questions
At Down Home Candle Co. your complete satisfaction is top priority.
Check out some of our frequently asked questions and contact me with any other thoughts or questions.
What to expect on the first burn
Soy candles are a perfect choice for a eco-friendly and all natural alternative to paraffin candles. Soy candles burn 30-50% longer and of course cleaner than paraffin and have 95% less soot.
Our candle jars are can all be repurposed once the candle has been used. Remove the wick tab and clean out the remaining wax using warm soapy water.
Height - 3.5"
Diameter - 2.6"
Soy wax holds more scent than paraffin wax. Soy wax holds 10% per weight as compared to paraffin wax which holds 6% per weight. This means our candles are more intense and will fill your home or office with long-lasting fragrance.
Candles have memories so it is important when lighting your candle for the first time to let it burn until the wax melts to the outer edge of the jar. This will ensure you get the cleanest burn and best burn time with your candle. After your first burn, remember to trim you wick if there starts to be a build up at the end of the wick!
We use only all natural fiber wicks and these are generally self trimming as the candle burns down. Sometimes, however, a black "mushroom" may appear at the top of the wick. This is actually unburned carbon that the wick has collected. Once the candle has cooled you can trim this off if you wish and relight your candle.
Our scents are a blend of essential oils and naturally derived fragrance oils. When creating our candles we use the highest recommended amount of scent.
If you are burning candles in a large open space, you may either need to consider burning a few candles at a time or burning a larger one to get the maximum scent throw throughout your area. Our 8oz candle jars, for example, do best in rooms 400 square feet or less.
Do soy wax candles have more scent?
How do I make my soy candles last longer?
Sometimes candles will have changes in color or wicks, but these issues are all a result of burning an all natural candle. Please keep in mind that none of these will change the scent of your candle.
Soy wax candles burn longer as long as wick trimmed appropriately to ¼ - ⅛ inch before each burning and candle is allowed to burn until the wax pool (melted wax) reaches the edge of the container.
Keep out of reach of children & pets
Always burn candles within sight, never leave candles unattended
Burn on a stable heat resistant surface
Always discard any twine, hanging tags and candle package boxes before burning
Extinguish the flame if it becomes to close to the side of your container
Keep away from drafts/vents and always keep away from things that can catch fire.
Do not touch or move candle when lit or when wax is melted, glass can be hot
Never burn candle more than 4 hours.
Keep wax free of wick trimmings, matches and any other flammable material
Burn your soy candle in a well ventilated room
Do not burn candle when wax is 1/2" or less from the bottom of the container
Extinguish your candle if it smokes or if flame becomes larger than 1". Let candle cool for at least an hour, trim wick and re-lighting